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Google review workflow

Request reviews after real customer visits without adding daily data-entry work

NexaGrowthPro brings completed appointments into one controlled workflow, schedules eligible requests one hour later, tracks delivery and clicks, records private feedback, prevents repeated requests, and gives staff a clear contact history.

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Review funnel

88
Requests tracked
Delivery tracked
Click tracking
Review actions

Manual entry and send

Staff can add name, phone, email, and appointment date, choose whether Send is enabled, and view the complete request history and next eligible date.

Validated CSV import

Import valid rows, identify duplicates by phone or email, flag possible name/date duplicates, and show row-level errors without rejecting the entire file.

Google Calendar import

Appointments enter Review Contacts first. Events missing phone or email remain incomplete until staff adds the required contact method and confirms the sending rules.

Webhook and automation

Every location receives a unique secure webhook for compatible software, Zapier, and Make. The default creates a contact and schedules it from the appointment date.

Smart delivery rules

Professional timing, opt-out protection, and visible eligibility

The system does not send after every appointment automatically. The appointment must have Send enabled, and every request passes through the same subscription, contact, timing, consent, and usage checks.

Send one hour after the appointment when enabled
Do not send when the appointment Send box is unchecked
One reminder after three days
Six-month cooldown for the same contact
Private review link expires after 30 days
Quiet hours use the business location timezone
STOP and Do Not Contact block all future sending
Google is the only public review destination
Default threshold is five stars; 3+, 4+, or 5 can be selected
Below-threshold ratings show private feedback and Google options
Review contact data is limited to name, phone, email, and appointment date. Medical notes, diagnoses, treatment details, and payment-card data must not be uploaded.
AI-powered local growth

Ready to grow reviews, visibility, and leads?

See how NexaGrowthPro brings review workflows, local SEO, lead capture, AI guidance, and reporting into one clear system for each business location.

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Secure, role-based, and designed with privacy controls.

NexaGrowthProNexaGrowthPro

The AI growth platform for reviews, local SEO, lead capture, content, competitor insights, and clear monthly reporting.

Search rankings are not guaranteed. AI drafts should be reviewed before publishing.

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